Shipping Policy

  • Products will only be delivered after payment approval is received from the credit card company and/or PayPal account, confirming that the product has been paid for, as detailed above. The product will be delivered to the address provided by the purchaser during the order process via the online form.
  • The website commits to delivering the goods within the specified delivery time to the requested destination and will make every effort to ensure the product arrives promptly.
  • The site management will do its best to deliver the products quickly. Products sent via registered mail will be delivered within 30 business days from the order’s confirmation, and those sent via courier will be delivered within 14 business days.
  • The delivery times include only business days (Sunday to Thursday, excluding Fridays, Saturdays, holiday eves, and holidays).
  • Deliveries made through the delivery company appointed by the site management will be subject to the delivery company’s terms, its distribution areas, and prior coordination with the recipient of the order.
  • If the delivery company is unable to complete the delivery to the specified address for any reason, the site management will notify the purchaser and work to find an alternative solution that satisfies both parties.
  • When products are delivered via Israel Post, to the shipping address provided by the purchaser during the order process, delivery times will be subject to Israel Post's timeline, which is beyond the control of the site management and/or suppliers.
  • The specified delivery times on the website and in this policy do not apply to products that are out of stock on the website or with the relevant supplier.
  • Deliveries are carried out by a courier service, which will handle the transport of the products. The courier service's terms and conditions will apply to the customer.

Shipping Fees

  • In addition to the price of the products ordered, the purchaser will be charged shipping fees. The shipping fee amount will appear at the end of the order process, depending on the shipping method selected by the purchaser, unless stated otherwise.
  • Shipping fees will be paid alongside the product price. For purchases made in installments via credit card and/or PayPal, the website reserves the right to charge the shipping fees with the first payment.
  • The website will not be responsible for any delays, postponements, or failure to deliver the products caused by:
    • Force majeure, including but not limited to war, military operations, emergency situations, natural disasters, or events beyond the control of the website, such as strikes or widespread shutdowns.
    • Reasons not within the control of the website and/or the company.
    • Issues related to the courier service.
  • The delivery times specified include only business days (Sunday to Thursday, excluding Fridays, Saturdays, holiday eves, and holidays).
  • Customers must immediately notify the website if the product is not delivered within the specified delivery period. In such cases, a new delivery time will be calculated starting from the date of the new coordination.
  • Accurate and up-to-date details must be provided. If the products are returned to the company due to incorrect information, the purchaser will bear the cost of shipping and handling fees.