Terms and conditions

 

Welcome to Let Z Be Shop

The website is operated by Liya Ella Raspberry (hereinafter: "Site Management" or "The Company").
The website serves as a gallery for displaying art and as an e-commerce platform offering, among other things, various products for sale (hereinafter: "The Products").

General

  • The terms outlined in this policy apply equally to all genders, and the use of masculine pronouns is for convenience only.
  • The provisions of this policy and the terms of use displayed on the website define the legal relationship between the purchaser and the website, the terms of use of the website, and/or the process of ordering products from the website. They signify the purchaser's agreement to these terms and any additional conditions displayed on the website.
  • The Company reserves the right, at its sole discretion, to update this policy at any time.
  • These terms apply to the use of the website and the services it provides, whether accessed via a computer or any other communication device (such as a mobile phone, tablet, etc.). They also apply to the use of the website via the internet or any other network or communication medium.
  • Nothing in this policy diminishes the provisions of the Consumer Protection Law, 1981 (hereinafter: "Consumer Protection Law") and the regulations enacted under it, to the extent that they apply to the website (hereinafter: "The Provisions"), except in cases where deviations are permitted and have been made, either explicitly or implicitly, on the website.
  • The Company and the Site Management make every effort to present complete and comprehensive information about the products, including images. However, it is clarified that the website may unintentionally contain inaccuracies, errors, or omissions without intent to mislead. The Company, the Site Management, and the website bear no liability for any inaccuracies or errors.
  • Section headings are provided for the purchaser’s convenience and navigation only and shall not be used to interpret the policy.
  • Typographical errors in product descriptions will not bind the Company.
  • Product images on the website are for illustration purposes only. Additionally, there may be differences in appearance, color, size, etc., between the product as displayed on the website and the actual product.
  • Content from the website, including use on other websites, electronic publications, print publications, or similar formats, may not be copied, used, or shared for any purpose without explicit permission.
  • The date recorded in the Company’s systems shall serve as the definitive date for all purposes. 

Registration on the Website

  • To place an order, the purchaser must register on the website by completing an online registration form.
  • Any individual or company may use the website, including making purchases, provided they are legally competent to enter into binding agreements and possess a valid credit card issued by a recognized credit card company (hereinafter: "The Purchaser").
  • Registration is a one-time process, after which the purchaser will not be required to register again for future purchases.
  • During registration, the purchaser must provide a username, password, and email address. If the purchaser forgets their password, it will be sent to the email address provided during the initial registration.
  • In the future, when the purchaser wishes to make additional purchases, they will be identified by their chosen username and password.
  • The purchaser's details will be updated based on the information entered by the purchaser in the online registration form available on the website.
  • The site management reserves the right to request additional identification details periodically.
  • Without limiting the above, the Company may, at its sole discretion, temporarily or permanently prevent any person from using the website without prior notice, including in the following cases:
    • Performing an illegal act and/or violating the law.
    • Violating any terms of this policy.
    • Intentionally providing false information.
    • Conducting actions that may disrupt the proper functioning of the website or harm its suppliers and/or any third party.
    • The purchaser’s credit card has been blocked or restricted in any way
  Purchasing Products on the Website
  • The purchase of products will be carried out by adding products to the shopping cart. After adding products to the cart, the purchaser must fill out the designated online form during the order process with the following details: first name, last name, phone number, email address, as well as the details of the recipient of the order, including first name, last name, phone number, city, street, house number, floor, apartment, entrance, and any other identifying information that will assist the delivery service in locating the property to which the order will be delivered. This includes notes and information regarding the delivery process or if the recipient is not at home. Fields marked with an asterisk are mandatory and must be completed; otherwise, the order cannot be finalized.
  • To avoid any potential shipping issues, the purchaser must provide only accurate and correct information.
  • During the order completion process, the purchaser will confirm the order details and the accuracy of the information provided.
  • Providing all required details is a prerequisite for completing the order efficiently and without issues. Therefore, accuracy in providing all details is essential.
  • The purchaser’s details will be updated according to the information provided in the online order form on the website.
  • Filling out all the necessary details for the product purchase by the purchaser will be considered as placing an order (hereinafter: "The Order"). Upon receiving the order, the website will verify the credit card details, and only after receiving approval from the credit card company and/or PayPal, as clarified below, the transaction will be approved, and a final order confirmation will be issued. The customer will be charged for the product via the credit card and/or PayPal account as explained below, subject to the availability of the products in the company and website's inventory.
  • The details entered in the order form by the purchaser will serve as conclusive evidence of the transaction's accuracy.

Payment Process for the Order

  • Payment for the products will be made using a credit card or an electronic wallet service such as PayPal (www.paypal.com) or any similar service available on the website, as determined by the site management from time to time.
  • If the purchaser chooses to use a credit card for payment, they will be required to provide their credit card details, ID number, card type, and expiration date. If the purchaser opts to pay via PayPal, the company will charge payment for the products only after receiving approval from PayPal. The use of and approval by PayPal are subject to PayPal's terms of use.
  • The site management reserves the right to discontinue the use of any payment method on the website, allow the use of additional payment methods, and apply different payment arrangements to various types of credit cards or payment methods accepted by the site management.
  • After payment details are entered in the online order form, an email confirmation will be sent to the purchaser, indicating that the order details have been received. It is clarified that this confirmation does not obligate the site management to provide the ordered products and only confirms that the order details were received by the site management.
  • Immediately after placing the order, the site management will verify the payment method used by the purchaser. A suitable notice will be provided to the purchaser that the order has been approved, and their account will be charged for the service.
  • If the transaction is not approved by the credit card company, PayPal, or any other payment method available at the time, the purchaser will be notified accordingly, and the site management will contact the purchaser to complete or cancel the transaction.
  • Approval of the purchase transaction is subject to the availability of the purchased product in stock at the requested delivery date or at the time of order. If it is not stated that the product is out of stock and it has not been removed from the website by the time the order is placed, the site management will not be obligated to supply the product. However, the site management will refund any amount paid by the purchaser, if applicable, or cancel the charge if made for the purchase transaction.
  • It is clarified that there may be instances where a product is displayed as available on the website but is actually out of stock and cannot be supplied. In such cases, the transaction will be canceled, and the purchaser will have no claims in this regard, subject to a refund of the amount paid by the customer.
  • The delivery date will be determined starting from the date the transaction is approved by the credit card company, PayPal, or any other electronic wallet service approved at the time.
  • If the purchaser was charged by the credit card company in error, they must notify the site management to issue a refund accordingly. 

Product Delivery and Shipping

  • Products will only be delivered after payment approval is received from the credit card company and/or PayPal account, confirming that the product has been paid for, as detailed above. The product will be delivered to the address provided by the purchaser during the order process via the online form.
  • The website commits to delivering the goods within the specified delivery time to the requested destination and will make every effort to ensure the product arrives promptly.
  • The site management will do its best to deliver the products quickly. Products sent via registered mail will be delivered within 14 business days from the order’s confirmation, and those sent via courier will be delivered within 7 business days.
  • The delivery times include only business days (Sunday to Thursday, excluding Fridays, Saturdays, holiday eves, and holidays).
  • Deliveries made through the delivery company appointed by the site management will be subject to the delivery company’s terms, its distribution areas, and prior coordination with the recipient of the order.
  • If the delivery company is unable to complete the delivery to the specified address for any reason, the site management will notify the purchaser and work to find an alternative solution that satisfies both parties.
  • When products are delivered via Israel Post, to the shipping address provided by the purchaser during the order process, delivery times will be subject to Israel Post's timeline, which is beyond the control of the site management and/or suppliers.
  • The specified delivery times on the website and in this policy do not apply to products that are out of stock on the website or with the relevant supplier.
  • Deliveries are carried out by a courier service, which will handle the transport of the products. The courier service's terms and conditions will apply to the customer.

Shipping Fees

  • In addition to the price of the products ordered, the purchaser will be charged shipping fees. The shipping fee amount will appear at the end of the order process, depending on the shipping method selected by the purchaser, unless stated otherwise.
  • Shipping fees will be paid alongside the product price. For purchases made in installments via credit card and/or PayPal, the website reserves the right to charge the shipping fees with the first payment.
  • The website will not be responsible for any delays, postponements, or failure to deliver the products caused by:
    • Force majeure, including but not limited to war, military operations, emergency situations, natural disasters, or events beyond the control of the website, such as strikes or widespread shutdowns.
    • Reasons not within the control of the website and/or the company.
    • Issues related to the courier service.
  • The delivery times specified include only business days (Sunday to Thursday, excluding Fridays, Saturdays, holiday eves, and holidays).
  • Customers must immediately notify the website if the product is not delivered within the specified delivery period. In such cases, a new delivery time will be calculated starting from the date of the new coordination.
  • Accurate and up-to-date details must be provided. If the products are returned to the company due to incorrect information, the purchaser will bear the cost of shipping and handling fees.

Self-Collection

  • Self-collection from the studio is available by prior arrangement only via phone at +972-54-7578180. Orders will be ready for pickup within 24 hours of payment confirmation from the credit card company and/or PayPal account, confirming the product has been paid for. 

Order Cancellation by the Purchaser

  • The purchaser is entitled to cancel the transaction in accordance with the provisions of the Consumer Protection Law and its associated regulations. Without limiting the generality of the above:
    • Cancellation must be made in writing only, by sending an email to: letzbeshop@gmail.com.
    • Cancellation of a transaction by the purchaser is not allowed for the purchase of certain items as specified in Section 14C(d) of the Consumer Protection Law.
    • Cancellation of the transaction by the purchaser is subject to the return of the product, if reasonably or practically possible, in its original packaging.
    • Upon receiving the cancellation notice, the amount paid by the purchaser for the product will be refunded, less a cancellation fee (shipping fees are not considered part of the product price and will therefore be deducted separately from the refund). The cancellation fee will amount to 5% of the transaction value or 100 NIS, whichever is lower. In the case of cancellation due to a defect or non-conformity, the purchaser will not be charged any cancellation fees. Additional provisions of the Consumer Protection Law regarding cancellation of purchases by the purchaser, including the obligation to return the product, will also apply.

Order Cancellation by the Company

  • The company reserves the right, at its sole discretion, to cancel or terminate a transaction and/or sale and/or cancel an order, in whole or in part, and/or suspend the operation of the website, in whole or in part, at any time and for any reason.
  • Notice of such cancellation or termination will be provided to the user or purchaser, and the company will refrain from charging the purchaser’s credit card or will refund any amount paid for the products, as applicable.
  • Except for refunding the transaction amount as mentioned above, the user or purchaser will have no claims, demands, or suits against the company and/or the supplier regarding the cancellation of the transaction as outlined in this section.
  • If it is discovered that a product is out of stock, the website may cancel the order or offer an equivalent substitute item. If an order is canceled as mentioned, the website will not be liable and will not bear any direct, indirect, consequential, or special damages caused to the customer or a third party, including but not limited to damages incurred from purchasing the item from a third party at a higher price. 

Intellectual Property Rights

  • All intellectual property rights, including patents, copyrights, designs, models, and trade secrets, are the exclusive property of Liya Ella Raspberry or Let Z Be Shop.
  • These rights apply, among other things, to the data on the website, including the product listings, descriptions, designs, and any other details related to its operation.
  • These rights also apply to the website’s name and domain name (www.letzbeshop.com), as well as the trademarks (whether registered or not), all of which are the property of the company. They may not be used without prior written consent from the company.
  • It is prohibited to copy, duplicate, distribute, sell, market, rent, or translate any information from the website, including trademarks, images, texts, product designs, product images, and similar content, without prior written approval from the company.
  • Linking to content from the website that is not the homepage (deep linking) and displaying or publishing such content in any way is prohibited unless the deep link directs to a complete webpage on the website, ensuring identical use and display as it appears on the website, and with prior approval from the site management.
  • The site management reserves the right to cancel deep links even after granting approval, at its sole discretion. In such cases, users or third parties will have no claims, demands, or lawsuits against the site management.

Liability

  • The company (and/or anyone on its behalf) bears no direct or indirect responsibility for any damages resulting from or related in any way to the repair, assembly, and/or replacement of the products.
  • The company (and/or anyone on its behalf) bears no direct or indirect responsibility for any damages resulting from the use of or reliance on information published on external websites that can be accessed through the services provided on the website. It is clarified that the company makes every effort to collaborate with reliable and reputable suppliers only.
  • The company (and/or anyone on its behalf) bears no direct or indirect responsibility for any damages resulting from or related in any way to the use and/or performance of the website.
  • Under no circumstances will the company be liable for any activity of any party not under its complete control. 

Confidentiality and Privacy

  • All personal information provided by the purchaser (name, email address, etc.) will be stored in the company’s databases.
  • The company will not transfer the purchaser’s personal information to any third party, except to suppliers when necessary and solely for the purpose of completing a transaction.
  • The company will not use the purchaser’s payment details except for processing the payment of a transaction requested by the purchaser. These details will not be transferred to any third party except for this purpose. For clarification, the purchaser’s payment details are not stored in the company’s databases.
  • Notwithstanding the above, the company reserves the right to transfer a user’s personal information to a third party in the following cases:
    • If the purchaser performed an act or omission that harms or may harm the company and/or any third party.
    • If the purchaser used the company’s services to commit an illegal act.
    • If the company receives a judicial order requiring it to provide the purchaser’s details to a third party.
    • In any legal dispute or proceedings.
  • The company may use the purchaser’s personal information, without identifying the specific purchaser, for the purpose of statistical analysis and sharing and/or presenting this information to others.
  • Since transactions are conducted in an online environment, the company cannot guarantee absolute immunity from breaches of its systems or unauthorized exposure of stored information by individuals performing illegal actions. If a third party gains unauthorized access to the information stored by the company and/or misuses it, the user will have no claims, demands, or suits against the company.
  • The company may use "cookies" to provide users with fast and efficient service and to save purchasers the need to re-enter their personal information each time they visit the website.
  • In cases beyond the company’s control or resulting from force majeure, the company will not be liable for any damage of any kind, whether direct or indirect, caused to the purchaser or anyone on their behalf if this information is lost or misused without authorization.

Accessibility

Accessibility Statement Updated on May 19, 2024

The website Let Z Be Shop, operated by Liya Ella Raspberry, places the highest importance on providing accessible services for people with disabilities. I make significant efforts to ensure that my website is accessible to individuals with disabilities to promote equality and transparency, as much as possible, based on the belief that every person deserves to live with equality, comfort, dignity, and independence.

What is an Accessible Website?

An accessible website allows individuals with disabilities to browse with the same efficiency and enjoyment as other users, using the system’s capabilities and assistive accessibility technologies.

Accessibility Adjustments Made on the Website

The accessibility adjustments on the website were implemented in accordance with Chapter G: Internet Services in the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments to Services), 2013, and the Israeli Standard SI 5568, based on WCAG 2.0 guidelines. The website has been made accessible to level AA, subject to the modifications and adjustments in the Israeli standard document.

The website supports the use of assistive technologies, such as screen reader software, and navigation via keyboard using the Tab and Shift+Tab keys to move between links, arrow keys, the Enter key for selection, the Esc key to exit menus and windows, and the H key or numbers to navigate between headings.

Optimal Accessibility Compatibility

This website is best experienced using popular browsers, including Firefox, Safari, Edge, and Chrome, and screen reader software like NVDA and JAWS.

Accessibility Arrangements on the Website

My website is committed to ensuring accessibility for all users, including individuals with disabilities. I strive to make the website accessible following WCAG 2.1 guidelines at level AA, incorporating accessibility features offered by the Shopify and Enable platforms to provide a convenient and accessible user experience for everyone.

Among the adjustments made, but not limited to:

  • Areas and elements adjusted according to ARIA rules (ROLE / ATTRIBUTE).
  • Alternative text (alt text) added to all images and graphic elements.
  • Text colors adjusted to standard contrast levels for users with visual impairments.
  • Accessibility features implemented via the Enable plugin for the convenience of users without dedicated screen readers, including reading adjustments, text resizing, contrast settings, readable fonts, screen reader support, smooth reading for various screen reader software, link highlighting for easy navigation, color scheme adjustments to reduce visual strain and improve visibility, keyboard navigation, and clear page structures with alternative text for images (alt text).

Contact for Requests, Accessibility Issues, and Suggestions for Improvement

We welcome feedback from our users.

I strive to maintain the website at the highest standards and aim to continue improving its accessibility. If you encounter any accessibility-related issues on the website or need assistance, I would appreciate your feedback via phone at +972-54-7578180 or by filling out the contact form on the Contact page 

Governing Law and Jurisdiction

  • The law applicable to this policy and/or any action and/or dispute arising from it is solely the law of the State of Israel.
  • In the event of any dispute, the exclusive jurisdiction will rest with the courts (Magistrate or District) of Tel Aviv-Yafo.
  • The law applicable to the use of the website, the order, and this policy, including its interpretation and enforcement, is exclusively the law of the State of Israel.